Shipping & Delivery Policy
Shipping and delivery terms for chatkarastore.com
1. Dispatch
Orders are dispatched within 1-2 working days.
2. Delivery Time
Standard delivery time is 8 to 10 days across India through our courier partners.
3. Shipping Charges
Orders above ₹999 qualify for FREE shipping anywhere across India. For orders of ₹999 or less, a flat courier fee of ₹49 applies.
4. Cash on Delivery
Cash on Delivery orders carry a COD handling fee of ₹50, shown at checkout before you place the order. You pay the order amount in cash to the delivery person.
5. Packaging
Every order is packed with bubble wrap.
6. Delays
Delivery times can be affected by weather, local conditions or courier delays that are outside our control.
7. Pincodes
If your pincode cannot be served by our courier partners, we will contact you and cancel the order with a full refund of any amount paid.
8. Order Status
To know the status of your order, contact us with your Order ID using the details on this page.
9. Contact Us
Email: care@chatkarastore.com
Phone / WhatsApp: +91 91530 18236
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST